by Joep | May 19, 2026 | All Articles
From classic ITSM to an adaptive ITSM organization
Organizations operate in a market that is constantly changing. Digitization, the cloud, multi-vendor environments, and increasing dependence on IT mean that traditional IT Service Management...
by Joep | May 19, 2026 | Blog
Leestijd: < 1 minDe markt verandert, verandert uw regieorganisatie mee? Nieuwe technologie, veranderende sourcingmodellen en hogere verwachtingen van de business vragen om een service management organisatie die kan meebewegen, niet achteraf, maar continu. Toch zien...
by Joep | May 14, 2026 | All Articles
IT outsourcing: the key lies in genuine dialogue
The key to successful IT service outsourcing
Outsourcing IT services is a strategic choice for many organizations. It offers access to specialized knowledge, scalability, and...
by Joep | May 14, 2026 | Blog
Leestijd: < 1 minVeel organisaties besteden IT-diensten uit op basis van veronderstellingen. De business formuleert wensen, leveranciers presenteren oplossingen en het contract legt alles vast. Toch ontstaat frictie vaak pas later, wanneer blijkt dat vraag en...
by Joep | May 13, 2026 | All Articles
Outsourcing partner acquired? Here's how to maintain control over IT. Here's how to stay in control of data and IT yourself. Acquisitions in the outsourcing market have become commonplace. International players – including American and Chinese parties – regularly acquire...
