by Joep | Jun 9, 2026 | All Articles
Observability as an accelerator of service integration and continuity in SIAM
In modern IT organizations with multiple vendors, effective service integration depends on one crucial factor: transparency across the entire chain. Observability offers...
by Joep | Jun 9, 2026 | Blog
Leestijd: < 1 minObservability maakt hierin het verschil. In een multi-vendor landschap ontbreekt vaak het integrale beeld. Observability brengt data uit applicaties, infrastructuur en leveranciers samen tot één ketenoverzicht. Hierdoor ontstaat directe...
by Joep | May 19, 2026 | All Articles
From classic ITSM to an adaptive ITSM organization
Organizations operate in a market that is constantly changing. Digitization, the cloud, multi-vendor environments, and increasing dependence on IT mean that traditional IT Service Management...
by Joep | May 19, 2026 | Blog
Leestijd: < 1 minDe markt verandert, verandert uw regieorganisatie mee? Nieuwe technologie, veranderende sourcingmodellen en hogere verwachtingen van de business vragen om een service management organisatie die kan meebewegen, niet achteraf, maar continu. Toch zien...
by Joep | May 14, 2026 | All Articles
IT outsourcing: the key lies in genuine dialogue
The key to successful IT service outsourcing
Outsourcing IT services is a strategic choice for many organizations. It offers access to specialized knowledge, scalability, and...