by Joep | Jun 9, 2026 | All Articles
Observability as an accelerator of service integration and continuity in SIAM
In modern IT organizations with multiple vendors, effective service integration depends on one crucial factor: transparency across the entire chain. Observability offers...
by Joep | May 19, 2026 | All Articles
From classic ITSM to an adaptive ITSM organization
Organizations operate in a market that is constantly changing. Digitization, the cloud, multi-vendor environments, and increasing dependence on IT mean that traditional IT Service Management...
by Joep | May 14, 2026 | All Articles
IT outsourcing: the key lies in genuine dialogue
The key to successful IT service outsourcing
Outsourcing IT services is a strategic choice for many organizations. It offers access to specialized knowledge, scalability, and...
by Joep | May 13, 2026 | All Articles
Outsourcing partner acquired? Here's how to maintain control over IT. Here's how to stay in control of data and IT yourself. Acquisitions in the outsourcing market have become commonplace. International players – including American and Chinese parties – regularly acquire...
by Joep | Apr 21, 2026 | All Articles
Leestijd: 3 minCloud exitstrategie: zo borg je continuïteit en autonomie Cloudoplossingen en IT-outsourcing vormen bij veel organisaties de ruggengraat van de IT-omgeving. Ze ondersteunen primaire processen en zijn direct van invloed op bedrijfscontinuïteit. Toch...
by Joep | Apr 2, 2026 | All Articles
Leestijd: 2 minDe kracht van dialoog in leveranciersselectie voor IT-organisaties Bij leveranciersselecties blijkt steeds opnieuw hoe krachtig een open en constructieve dialoog kan zijn. Door vroegtijdig het gesprek aan te gaan met potentiële leveranciers ontstaat een...
