A well-designed target operating model (TOM) forms the backbone of a successful IT sourcing strategy. It ensures clear roles, defined responsibilities, and optimal collaboration between internal teams and external suppliers
With a TOM, organizations can better align their sourcing decisions with their business goals. Processes are structured more efficiently, and services are delivered more consistently. Additionally, it provides a structured approach for continuous service improvement and innovation.
By investing time in a solid TOM, companies can not only work and invest more efficiently but also respond more quickly to market changes. It creates a flexible and future-proof foundation for growth and success.
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