{"id":1557,"date":"2023-05-11T14:44:57","date_gmt":"2023-05-11T12:44:57","guid":{"rendered":"https:\/\/sourceminds.nl\/?p=1557"},"modified":"2025-06-25T16:31:25","modified_gmt":"2025-06-25T14:31:25","slug":"successful-service-delivery-starts-with-a-request-that-includes-a-clear-scope-and-demarcation-description-as-well","status":"publish","type":"post","link":"https:\/\/sourceminds.nl\/en\/blogs\/successful-service-delivery-starts-with-a-request-that-includes-a-clear-scope-and-demarcation-description-as-well\/","title":{"rendered":"Successful service delivery starts with a request that includes a clear scope and demarcation description, as well as the objectives to be achieved."},"content":{"rendered":"<span class=\"span-reading-time rt-reading-time\" style=\"display: block;\"><span class=\"rt-label rt-prefix\">Readtime:<\/span> <span class=\"rt-time\"> &lt; 1<\/span> <span class=\"rt-label rt-postfix\">min<\/span><\/span>\n<p class=\"wp-block-paragraph\">\" I should be able to expect that...\" is a phrase often heard when a customer and supplier have different expectations regarding the agreed-upon service. However, if those expectations were present, they should have been clearly described in the scope or objectives. Therefore, pay extra attention to this, as it will benefit the service and relationship between the parties.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udc49 Does this sound familiar? Do you have any good tips for achieving this? Let us know.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">#vandorpmanagementconsultancy #sourceminds<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p><span class=\"span-reading-time rt-reading-time\" style=\"display: block;\"><span class=\"rt-label rt-prefix\">Leestijd:<\/span> <span class=\"rt-time\"> &lt; 1<\/span> <span class=\"rt-label rt-postfix\">min<\/span><\/span>\u201cIk mag toch verwachten dat\u2026.\u201d Een veel gehoorde zin wanneer een klant en leverancier een ander beeld hebben bij de overeengekomen dienstverlening. \u201cNee\u201d en als die verwachtingen er wel waren, hadden die duidelijk in de scope of in de doelstellingen beschreven moeten zijn. Besteed hier dus extra veel aandacht aan, dat zal de dienstverlening en [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":1558,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"off","_et_pb_old_content":"","_et_gb_content_width":"","om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1557","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blogs"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 4.9.8 - aioseo.com -->\n\t<meta name=\"description\" content=\"\u201cIk mag toch verwachten dat\u2026.\u201d Een veel gehoorde zin wanneer een klant en leverancier een ander beeld hebben bij de overeengekomen dienstverlening. \u201cNee\u201d en als die verwachtingen er wel waren, hadden die duidelijk in de scope of in de doelstellingen beschreven moeten zijn. Besteed hier dus extra veel aandacht aan, dat zal de dienstverlening en\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<meta name=\"author\" content=\"Joep\"\/>\n\t<link rel=\"canonical\" href=\"https:\/\/sourceminds.nl\/en\/blogs\/successful-service-delivery-starts-with-a-request-that-includes-a-clear-scope-and-demarcation-description-as-well\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO Pro (AIOSEO) 4.9.8\" \/>\n\t\t<meta property=\"og:locale\" content=\"en_GB\" \/>\n\t\t<meta property=\"og:site_name\" content=\"SourceMinds - IT Sourcing, IT Contracting, IT Consultancy, IT Aanbesteding\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"Succesvolle dienstverlening begint met een uitvraag met een goede scope- &amp; demarcatie beschrijving en de te behalen doelstelling - SourceMinds\" \/>\n\t\t<meta property=\"og:description\" content=\"\u201cIk mag toch verwachten dat\u2026.\u201d Een veel gehoorde zin wanneer een klant en leverancier een ander beeld hebben bij de overeengekomen dienstverlening. \u201cNee\u201d en als die verwachtingen er wel waren, hadden die duidelijk in de scope of in de doelstellingen beschreven moeten zijn. Besteed hier dus extra veel aandacht aan, dat zal de dienstverlening en\" \/>\n\t\t<meta property=\"og:url\" content=\"https:\/\/sourceminds.nl\/en\/blogs\/successful-service-delivery-starts-with-a-request-that-includes-a-clear-scope-and-demarcation-description-as-well\/\" \/>\n\t\t<meta property=\"og:image\" content=\"https:\/\/sourceminds.nl\/wp-content\/uploads\/2025\/06\/image-1-scaled.png\" \/>\n\t\t<meta property=\"og:image:secure_url\" content=\"https:\/\/sourceminds.nl\/wp-content\/uploads\/2025\/06\/image-1-scaled.png\" \/>\n\t\t<meta property=\"article:published_time\" content=\"2023-05-11T12:44:57+00:00\" \/>\n\t\t<meta property=\"article:modified_time\" content=\"2025-06-25T14:31:25+00:00\" \/>\n\t\t<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n\t\t<meta name=\"twitter:title\" content=\"Succesvolle dienstverlening begint met een uitvraag met een goede scope- &amp; demarcatie beschrijving en de te behalen doelstelling - SourceMinds\" \/>\n\t\t<meta name=\"twitter:description\" content=\"\u201cIk mag toch verwachten dat\u2026.\u201d Een veel gehoorde zin wanneer een klant en leverancier een ander beeld hebben bij de overeengekomen dienstverlening. \u201cNee\u201d en als die verwachtingen er wel waren, hadden die duidelijk in de scope of in de doelstellingen beschreven moeten zijn. Besteed hier dus extra veel aandacht aan, dat zal de dienstverlening en\" \/>\n\t\t<meta name=\"twitter:image\" content=\"https:\/\/sourceminds.nl\/wp-content\/uploads\/2025\/06\/image-1-scaled.png\" \/>\n\t\t<script type=\"application\/ld+json\" class=\"aioseo-schema\">\n\t\t\t{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"BlogPosting\",\"@id\":\"https:\\\/\\\/sourceminds.nl\\\/en\\\/blogs\\\/successful-service-delivery-starts-with-a-request-that-includes-a-clear-scope-and-demarcation-description-as-well\\\/#blogposting\",\"name\":\"Succesvolle dienstverlening begint met een uitvraag met een goede scope- & demarcatie beschrijving en de te behalen doelstelling - SourceMinds\",\"headline\":\"Succesvolle dienstverlening begint met een uitvraag met een goede scope- &amp; demarcatie beschrijving en de te behalen doelstelling\",\"author\":{\"@id\":\"https:\\\/\\\/sourceminds.nl\\\/en\\\/author\\\/joep\\\/#author\"},\"publisher\":{\"@id\":\"https:\\\/\\\/sourceminds.nl\\\/en\\\/#organization\"},\"image\":{\"@type\":\"ImageObject\",\"url\":\"https:\\\/\\\/sourceminds.nl\\\/wp-content\\\/uploads\\\/2023\\\/05\\\/scope-uitvraag.png\",\"width\":630,\"height\":420,\"caption\":\"scope-uitvraag\"},\"datePublished\":\"2023-05-11T14:44:57+02:00\",\"dateModified\":\"2025-06-25T16:31:25+02:00\",\"inLanguage\":\"en-GB\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/sourceminds.nl\\\/en\\\/blogs\\\/successful-service-delivery-starts-with-a-request-that-includes-a-clear-scope-and-demarcation-description-as-well\\\/#webpage\"},\"isPartOf\":{\"@id\":\"https:\\\/\\\/sourceminds.nl\\\/en\\\/blogs\\\/successful-service-delivery-starts-with-a-request-that-includes-a-clear-scope-and-demarcation-description-as-well\\\/#webpage\"},\"articleSection\":\"Blogs\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/sourceminds.nl\\\/en\\\/blogs\\\/successful-service-delivery-starts-with-a-request-that-includes-a-clear-scope-and-demarcation-description-as-well\\\/#breadcrumblist\",\"itemListElement\":[{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/sourceminds.nl\\\/en#listItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/sourceminds.nl\\\/en\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/sourceminds.nl\\\/en\\\/category\\\/blogs\\\/#listItem\",\"name\":\"Blogs\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/sourceminds.nl\\\/en\\\/category\\\/blogs\\\/#listItem\",\"position\":2,\"name\":\"Blogs\",\"item\":\"https:\\\/\\\/sourceminds.nl\\\/en\\\/category\\\/blogs\\\/\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/sourceminds.nl\\\/en\\\/blogs\\\/successful-service-delivery-starts-with-a-request-that-includes-a-clear-scope-and-demarcation-description-as-well\\\/#listItem\",\"name\":\"Succesvolle dienstverlening begint met een uitvraag met een goede scope- &amp; demarcatie beschrijving en de te behalen doelstelling\"},\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/sourceminds.nl\\\/en#listItem\",\"name\":\"Home\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/sourceminds.nl\\\/en\\\/blogs\\\/successful-service-delivery-starts-with-a-request-that-includes-a-clear-scope-and-demarcation-description-as-well\\\/#listItem\",\"position\":3,\"name\":\"Succesvolle dienstverlening begint met een uitvraag met een goede scope- &amp; demarcatie beschrijving en de te behalen doelstelling\",\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/sourceminds.nl\\\/en\\\/category\\\/blogs\\\/#listItem\",\"name\":\"Blogs\"}}]},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/sourceminds.nl\\\/en\\\/#organization\",\"name\":\"SourceMinds\",\"description\":\"IT Sourcing, IT Contracting, IT Consultancy, IT Aanbesteding IT sourcing IT management SIAM IT strategy\",\"url\":\"https:\\\/\\\/sourceminds.nl\\\/en\\\/\",\"email\":\"info@sourceminds.nl\",\"telephone\":\"+31102036640\",\"numberOfEmployees\":{\"@type\":\"QuantitativeValue\",\"value\":1},\"logo\":{\"@type\":\"ImageObject\",\"url\":\"https:\\\/\\\/sourceminds.nl\\\/wp-content\\\/uploads\\\/2025\\\/06\\\/image-1-scaled.png\",\"@id\":\"https:\\\/\\\/sourceminds.nl\\\/en\\\/blogs\\\/successful-service-delivery-starts-with-a-request-that-includes-a-clear-scope-and-demarcation-description-as-well\\\/#organizationLogo\",\"width\":1800,\"height\":949,\"caption\":\"sourceminds-logo-boven\"},\"image\":{\"@id\":\"https:\\\/\\\/sourceminds.nl\\\/en\\\/blogs\\\/successful-service-delivery-starts-with-a-request-that-includes-a-clear-scope-and-demarcation-description-as-well\\\/#organizationLogo\"},\"sameAs\":[\"https:\\\/\\\/nl.linkedin.com\\\/company\\\/sourceminds\"],\"address\":{\"@id\":\"https:\\\/\\\/sourceminds.nl\\\/en\\\/#postaladdress\",\"@type\":\"PostalAddress\",\"streetAddress\":\"Noordeindseweg 88\",\"postalCode\":\"2651 CX\",\"addressLocality\":\"Berkel & Rodenrijs\",\"addressRegion\":\"Zuid-Holland\",\"addressCountry\":\"NL\"}},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/sourceminds.nl\\\/en\\\/author\\\/joep\\\/#author\",\"url\":\"https:\\\/\\\/sourceminds.nl\\\/en\\\/author\\\/joep\\\/\",\"name\":\"Joep\",\"image\":{\"@type\":\"ImageObject\",\"@id\":\"https:\\\/\\\/sourceminds.nl\\\/en\\\/blogs\\\/successful-service-delivery-starts-with-a-request-that-includes-a-clear-scope-and-demarcation-description-as-well\\\/#authorImage\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/a2d56745a2fc0e2ca28b854c0dce1f4aab73c6a3e190712c1105b21465e67b1c?s=96&d=mm&r=g\",\"width\":96,\"height\":96,\"caption\":\"Joep\"}},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/sourceminds.nl\\\/en\\\/blogs\\\/successful-service-delivery-starts-with-a-request-that-includes-a-clear-scope-and-demarcation-description-as-well\\\/#webpage\",\"url\":\"https:\\\/\\\/sourceminds.nl\\\/en\\\/blogs\\\/successful-service-delivery-starts-with-a-request-that-includes-a-clear-scope-and-demarcation-description-as-well\\\/\",\"name\":\"Succesvolle dienstverlening begint met een uitvraag met een goede scope- & demarcatie beschrijving en de te behalen doelstelling - SourceMinds\",\"description\":\"\\u201cIk mag toch verwachten dat\\u2026.\\u201d Een veel gehoorde zin wanneer een klant en leverancier een ander beeld hebben bij de overeengekomen dienstverlening. \\u201cNee\\u201d en als die verwachtingen er wel waren, hadden die duidelijk in de scope of in de doelstellingen beschreven moeten zijn. Besteed hier dus extra veel aandacht aan, dat zal de dienstverlening en\",\"inLanguage\":\"en-GB\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/sourceminds.nl\\\/en\\\/#website\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/sourceminds.nl\\\/en\\\/blogs\\\/successful-service-delivery-starts-with-a-request-that-includes-a-clear-scope-and-demarcation-description-as-well\\\/#breadcrumblist\"},\"author\":{\"@id\":\"https:\\\/\\\/sourceminds.nl\\\/en\\\/author\\\/joep\\\/#author\"},\"creator\":{\"@id\":\"https:\\\/\\\/sourceminds.nl\\\/en\\\/author\\\/joep\\\/#author\"},\"image\":{\"@type\":\"ImageObject\",\"url\":\"https:\\\/\\\/sourceminds.nl\\\/wp-content\\\/uploads\\\/2023\\\/05\\\/scope-uitvraag.png\",\"@id\":\"https:\\\/\\\/sourceminds.nl\\\/en\\\/blogs\\\/successful-service-delivery-starts-with-a-request-that-includes-a-clear-scope-and-demarcation-description-as-well\\\/#mainImage\",\"width\":630,\"height\":420,\"caption\":\"scope-uitvraag\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/sourceminds.nl\\\/en\\\/blogs\\\/successful-service-delivery-starts-with-a-request-that-includes-a-clear-scope-and-demarcation-description-as-well\\\/#mainImage\"},\"datePublished\":\"2023-05-11T14:44:57+02:00\",\"dateModified\":\"2025-06-25T16:31:25+02:00\"},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/sourceminds.nl\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/sourceminds.nl\\\/en\\\/\",\"name\":\"SourceMinds\",\"description\":\"IT Sourcing, IT Contracting, IT Consultancy, IT Aanbesteding\",\"inLanguage\":\"en-GB\",\"publisher\":{\"@id\":\"https:\\\/\\\/sourceminds.nl\\\/en\\\/#organization\"}}]}\n\t\t<\/script>\n\t\t<!-- All in One SEO Pro -->\r\n\t\t<title>Succesvolle dienstverlening begint met een uitvraag met een goede scope- &amp; demarcatie beschrijving en de te behalen doelstelling - SourceMinds<\/title>\n\n","aioseo_head_json":{"title":"Succesvolle dienstverlening begint met een uitvraag met een goede scope- & demarcatie beschrijving en de te behalen doelstelling - SourceMinds","description":"\u201cIk mag toch verwachten dat\u2026.\u201d Een veel gehoorde zin wanneer een klant en leverancier een ander beeld hebben bij de overeengekomen dienstverlening. \u201cNee\u201d en als die verwachtingen er wel waren, hadden die duidelijk in de scope of in de doelstellingen beschreven moeten zijn. Besteed hier dus extra veel aandacht aan, dat zal de dienstverlening en","canonical_url":"https:\/\/sourceminds.nl\/en\/blogs\/successful-service-delivery-starts-with-a-request-that-includes-a-clear-scope-and-demarcation-description-as-well\/","robots":"max-image-preview:large","keywords":"","webmasterTools":{"miscellaneous":""},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"BlogPosting","@id":"https:\/\/sourceminds.nl\/en\/blogs\/successful-service-delivery-starts-with-a-request-that-includes-a-clear-scope-and-demarcation-description-as-well\/#blogposting","name":"Succesvolle dienstverlening begint met een uitvraag met een goede scope- & demarcatie beschrijving en de te behalen doelstelling - SourceMinds","headline":"Succesvolle dienstverlening begint met een uitvraag met een goede scope- &amp; demarcatie beschrijving en de te behalen doelstelling","author":{"@id":"https:\/\/sourceminds.nl\/en\/author\/joep\/#author"},"publisher":{"@id":"https:\/\/sourceminds.nl\/en\/#organization"},"image":{"@type":"ImageObject","url":"https:\/\/sourceminds.nl\/wp-content\/uploads\/2023\/05\/scope-uitvraag.png","width":630,"height":420,"caption":"scope-uitvraag"},"datePublished":"2023-05-11T14:44:57+02:00","dateModified":"2025-06-25T16:31:25+02:00","inLanguage":"en-GB","mainEntityOfPage":{"@id":"https:\/\/sourceminds.nl\/en\/blogs\/successful-service-delivery-starts-with-a-request-that-includes-a-clear-scope-and-demarcation-description-as-well\/#webpage"},"isPartOf":{"@id":"https:\/\/sourceminds.nl\/en\/blogs\/successful-service-delivery-starts-with-a-request-that-includes-a-clear-scope-and-demarcation-description-as-well\/#webpage"},"articleSection":"Blogs"},{"@type":"BreadcrumbList","@id":"https:\/\/sourceminds.nl\/en\/blogs\/successful-service-delivery-starts-with-a-request-that-includes-a-clear-scope-and-demarcation-description-as-well\/#breadcrumblist","itemListElement":[{"@type":"ListItem","@id":"https:\/\/sourceminds.nl\/en#listItem","position":1,"name":"Home","item":"https:\/\/sourceminds.nl\/en","nextItem":{"@type":"ListItem","@id":"https:\/\/sourceminds.nl\/en\/category\/blogs\/#listItem","name":"Blogs"}},{"@type":"ListItem","@id":"https:\/\/sourceminds.nl\/en\/category\/blogs\/#listItem","position":2,"name":"Blogs","item":"https:\/\/sourceminds.nl\/en\/category\/blogs\/","nextItem":{"@type":"ListItem","@id":"https:\/\/sourceminds.nl\/en\/blogs\/successful-service-delivery-starts-with-a-request-that-includes-a-clear-scope-and-demarcation-description-as-well\/#listItem","name":"Succesvolle dienstverlening begint met een uitvraag met een goede scope- &amp; demarcatie beschrijving en de te behalen doelstelling"},"previousItem":{"@type":"ListItem","@id":"https:\/\/sourceminds.nl\/en#listItem","name":"Home"}},{"@type":"ListItem","@id":"https:\/\/sourceminds.nl\/en\/blogs\/successful-service-delivery-starts-with-a-request-that-includes-a-clear-scope-and-demarcation-description-as-well\/#listItem","position":3,"name":"Succesvolle dienstverlening begint met een uitvraag met een goede scope- &amp; demarcatie beschrijving en de te behalen doelstelling","previousItem":{"@type":"ListItem","@id":"https:\/\/sourceminds.nl\/en\/category\/blogs\/#listItem","name":"Blogs"}}]},{"@type":"Organization","@id":"https:\/\/sourceminds.nl\/en\/#organization","name":"SourceMinds","description":"IT Sourcing, IT Contracting, IT Consultancy, IT Aanbesteding IT sourcing IT management SIAM IT strategy","url":"https:\/\/sourceminds.nl\/en\/","email":"info@sourceminds.nl","telephone":"+31102036640","numberOfEmployees":{"@type":"QuantitativeValue","value":1},"logo":{"@type":"ImageObject","url":"https:\/\/sourceminds.nl\/wp-content\/uploads\/2025\/06\/image-1-scaled.png","@id":"https:\/\/sourceminds.nl\/en\/blogs\/successful-service-delivery-starts-with-a-request-that-includes-a-clear-scope-and-demarcation-description-as-well\/#organizationLogo","width":1800,"height":949,"caption":"sourceminds-logo-boven"},"image":{"@id":"https:\/\/sourceminds.nl\/en\/blogs\/successful-service-delivery-starts-with-a-request-that-includes-a-clear-scope-and-demarcation-description-as-well\/#organizationLogo"},"sameAs":["https:\/\/nl.linkedin.com\/company\/sourceminds"],"address":{"@id":"https:\/\/sourceminds.nl\/en\/#postaladdress","@type":"PostalAddress","streetAddress":"Noordeindseweg 88","postalCode":"2651 CX","addressLocality":"Berkel & Rodenrijs","addressRegion":"Zuid-Holland","addressCountry":"NL"}},{"@type":"Person","@id":"https:\/\/sourceminds.nl\/en\/author\/joep\/#author","url":"https:\/\/sourceminds.nl\/en\/author\/joep\/","name":"Joep","image":{"@type":"ImageObject","@id":"https:\/\/sourceminds.nl\/en\/blogs\/successful-service-delivery-starts-with-a-request-that-includes-a-clear-scope-and-demarcation-description-as-well\/#authorImage","url":"https:\/\/secure.gravatar.com\/avatar\/a2d56745a2fc0e2ca28b854c0dce1f4aab73c6a3e190712c1105b21465e67b1c?s=96&d=mm&r=g","width":96,"height":96,"caption":"Joep"}},{"@type":"WebPage","@id":"https:\/\/sourceminds.nl\/en\/blogs\/successful-service-delivery-starts-with-a-request-that-includes-a-clear-scope-and-demarcation-description-as-well\/#webpage","url":"https:\/\/sourceminds.nl\/en\/blogs\/successful-service-delivery-starts-with-a-request-that-includes-a-clear-scope-and-demarcation-description-as-well\/","name":"Succesvolle dienstverlening begint met een uitvraag met een goede scope- & demarcatie beschrijving en de te behalen doelstelling - SourceMinds","description":"\u201cIk mag toch verwachten dat\u2026.\u201d Een veel gehoorde zin wanneer een klant en leverancier een ander beeld hebben bij de overeengekomen dienstverlening. \u201cNee\u201d en als die verwachtingen er wel waren, hadden die duidelijk in de scope of in de doelstellingen beschreven moeten zijn. Besteed hier dus extra veel aandacht aan, dat zal de dienstverlening en","inLanguage":"en-GB","isPartOf":{"@id":"https:\/\/sourceminds.nl\/en\/#website"},"breadcrumb":{"@id":"https:\/\/sourceminds.nl\/en\/blogs\/successful-service-delivery-starts-with-a-request-that-includes-a-clear-scope-and-demarcation-description-as-well\/#breadcrumblist"},"author":{"@id":"https:\/\/sourceminds.nl\/en\/author\/joep\/#author"},"creator":{"@id":"https:\/\/sourceminds.nl\/en\/author\/joep\/#author"},"image":{"@type":"ImageObject","url":"https:\/\/sourceminds.nl\/wp-content\/uploads\/2023\/05\/scope-uitvraag.png","@id":"https:\/\/sourceminds.nl\/en\/blogs\/successful-service-delivery-starts-with-a-request-that-includes-a-clear-scope-and-demarcation-description-as-well\/#mainImage","width":630,"height":420,"caption":"scope-uitvraag"},"primaryImageOfPage":{"@id":"https:\/\/sourceminds.nl\/en\/blogs\/successful-service-delivery-starts-with-a-request-that-includes-a-clear-scope-and-demarcation-description-as-well\/#mainImage"},"datePublished":"2023-05-11T14:44:57+02:00","dateModified":"2025-06-25T16:31:25+02:00"},{"@type":"WebSite","@id":"https:\/\/sourceminds.nl\/en\/#website","url":"https:\/\/sourceminds.nl\/en\/","name":"SourceMinds","description":"IT Sourcing, IT Contracting, IT Consultancy, IT Aanbesteding","inLanguage":"en-GB","publisher":{"@id":"https:\/\/sourceminds.nl\/en\/#organization"}}]},"og:locale":"en_GB","og:site_name":"SourceMinds - IT Sourcing, IT Contracting, IT Consultancy, IT Aanbesteding","og:type":"article","og:title":"Succesvolle dienstverlening begint met een uitvraag met een goede scope- &amp; demarcatie beschrijving en de te behalen doelstelling - SourceMinds","og:description":"\u201cIk mag toch verwachten dat\u2026.\u201d Een veel gehoorde zin wanneer een klant en leverancier een ander beeld hebben bij de overeengekomen dienstverlening. \u201cNee\u201d en als die verwachtingen er wel waren, hadden die duidelijk in de scope of in de doelstellingen beschreven moeten zijn. Besteed hier dus extra veel aandacht aan, dat zal de dienstverlening en","og:url":"https:\/\/sourceminds.nl\/en\/blogs\/successful-service-delivery-starts-with-a-request-that-includes-a-clear-scope-and-demarcation-description-as-well\/","og:image":"https:\/\/sourceminds.nl\/wp-content\/uploads\/2025\/06\/image-1-scaled.png","og:image:secure_url":"https:\/\/sourceminds.nl\/wp-content\/uploads\/2025\/06\/image-1-scaled.png","article:published_time":"2023-05-11T12:44:57+00:00","article:modified_time":"2025-06-25T14:31:25+00:00","twitter:card":"summary_large_image","twitter:title":"Succesvolle dienstverlening begint met een uitvraag met een goede scope- &amp; demarcatie beschrijving en de te behalen doelstelling - SourceMinds","twitter:description":"\u201cIk mag toch verwachten dat\u2026.\u201d Een veel gehoorde zin wanneer een klant en leverancier een ander beeld hebben bij de overeengekomen dienstverlening. \u201cNee\u201d en als die verwachtingen er wel waren, hadden die duidelijk in de scope of in de doelstellingen beschreven moeten zijn. Besteed hier dus extra veel aandacht aan, dat zal de dienstverlening en","twitter:image":"https:\/\/sourceminds.nl\/wp-content\/uploads\/2025\/06\/image-1-scaled.png"},"aioseo_meta_data":{"post_id":"1557","title":null,"description":null,"keywords":null,"keyphrases":{"focus":{"keyphrase":"","score":0,"analysis":{"keyphraseInTitle":{"score":0,"maxScore":9,"error":1}}},"additional":[]},"primary_term":null,"canonical_url":null,"og_title":null,"og_description":null,"og_object_type":"default","og_image_type":"default","og_image_url":null,"og_image_width":null,"og_image_height":null,"og_image_custom_url":null,"og_image_custom_fields":null,"og_video":"","og_custom_url":null,"og_article_section":null,"og_article_tags":null,"twitter_use_og":false,"twitter_card":"default","twitter_image_type":"default","twitter_image_url":null,"twitter_image_custom_url":null,"twitter_image_custom_fields":null,"twitter_title":null,"twitter_description":null,"schema":{"blockGraphs":[],"customGraphs":[],"default":{"data":{"Article":[],"Course":[],"Dataset":[],"FAQPage":[],"Movie":[],"Person":[],"Product":[],"ProductReview":[],"Car":[],"Recipe":[],"Service":[],"SoftwareApplication":[],"WebPage":[]},"graphName":"BlogPosting","isEnabled":true},"graphs":[]},"schema_type":"default","schema_type_options":null,"pillar_content":false,"robots_default":true,"robots_noindex":false,"robots_noarchive":false,"robots_nosnippet":false,"robots_nofollow":false,"robots_noimageindex":false,"robots_noodp":false,"robots_notranslate":false,"robots_max_snippet":"-1","robots_max_videopreview":"-1","robots_max_imagepreview":"large","priority":null,"frequency":"default","local_seo":null,"seo_analyzer_scan_date":"2026-05-12 22:11:44","breadcrumb_settings":null,"limit_modified_date":false,"reviewed_by":null,"open_ai":null,"ai":null,"created":"2023-05-27 07:54:32","updated":"2026-05-12 22:11:44"},"aioseo_breadcrumb":"<div class=\"aioseo-breadcrumbs\"><span class=\"aioseo-breadcrumb\">\n\t<a href=\"https:\/\/sourceminds.nl\/en\" title=\"Home\">Home<\/a>\n<\/span><span class=\"aioseo-breadcrumb-separator\">\u00bb<\/span><span class=\"aioseo-breadcrumb\">\n\t<a href=\"https:\/\/sourceminds.nl\/en\/category\/blogs\/\" title=\"Blogs\">Blogs<\/a>\n<\/span><span class=\"aioseo-breadcrumb-separator\">\u00bb<\/span><span class=\"aioseo-breadcrumb\">\n\tSuccesvolle dienstverlening begint met een uitvraag met een goede scope- &amp; demarcatie beschrijving en de te behalen doelstelling\n<\/span><\/div>","aioseo_breadcrumb_json":[{"label":"Home","link":"https:\/\/sourceminds.nl\/en"},{"label":"Blogs","link":"https:\/\/sourceminds.nl\/en\/category\/blogs\/"},{"label":"Succesvolle dienstverlening begint met een uitvraag met een goede scope- &amp; demarcatie beschrijving en de te behalen doelstelling","link":"https:\/\/sourceminds.nl\/en\/blogs\/successful-service-delivery-starts-with-a-request-that-includes-a-clear-scope-and-demarcation-description-as-well\/"}],"_links":{"self":[{"href":"https:\/\/sourceminds.nl\/en\/wp-json\/wp\/v2\/posts\/1557","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sourceminds.nl\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sourceminds.nl\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sourceminds.nl\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/sourceminds.nl\/en\/wp-json\/wp\/v2\/comments?post=1557"}],"version-history":[{"count":1,"href":"https:\/\/sourceminds.nl\/en\/wp-json\/wp\/v2\/posts\/1557\/revisions"}],"predecessor-version":[{"id":2931,"href":"https:\/\/sourceminds.nl\/en\/wp-json\/wp\/v2\/posts\/1557\/revisions\/2931"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/sourceminds.nl\/en\/wp-json\/wp\/v2\/media\/1558"}],"wp:attachment":[{"href":"https:\/\/sourceminds.nl\/en\/wp-json\/wp\/v2\/media?parent=1557"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sourceminds.nl\/en\/wp-json\/wp\/v2\/categories?post=1557"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sourceminds.nl\/en\/wp-json\/wp\/v2\/tags?post=1557"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}