{"id":3767,"date":"2026-07-15T16:47:28","date_gmt":"2026-07-15T14:47:28","guid":{"rendered":"https:\/\/sourceminds.nl\/?page_id=3767"},"modified":"2026-07-15T16:48:21","modified_gmt":"2026-07-15T14:48:21","slug":"de-heus-herinrichting-infrastructure-management-sourcingstrategie","status":"publish","type":"page","link":"https:\/\/sourceminds.nl\/en\/cases\/de-heus-herinrichting-infrastructure-management-sourcingstrategie\/","title":{"rendered":"Case De Heus \u2013 Herinrichting Infrastructure Management en sourcingstrategie"},"content":{"rendered":"\n[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Hero&#8221; _builder_version=&#8221;4.27.7&#8243; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_stops=&#8221;rgba(12,119,180,0.16) 0%|rgba(6,48,75,0.69) 97%&#8221; background_color_gradient_overlays_image=&#8221;on&#8221; background_color_gradient_start=&#8221;rgba(40,40,40,0.79)&#8221; background_color_gradient_end=&#8221;rgba(40,40,40,0.86)&#8221; background_image=&#8221;https:\/\/sourceminds.nl\/wp-content\/uploads\/2026\/07\/De-Heus-Mengvoederfabriek-Veghel-scaled.jpg&#8221; custom_margin=&#8221;||||false&#8221; custom_padding=&#8221;5vw||5vw||false|false&#8221; hover_enabled=&#8221;0&#8243; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221; alt=&#8221;case-26-de-heus&#8221; title_text=&#8221;case-26-de-heus&#8221; sticky_enabled=&#8221;0&#8243; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row column_structure=&#8221;2_3,1_3&#8243; _builder_version=&#8221;4.20.0&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.27.7&#8243; text_font=&#8221;||||||||&#8221; header_font=&#8221;|700|||||||&#8221; header_font_size=&#8221;64px&#8221; header_line_height=&#8221;1.1em&#8221; background_layout=&#8221;dark&#8221; max_width=&#8221;800px&#8221; custom_margin=&#8221;||0px|&#8221; custom_padding=&#8221;||||false|false&#8221; hover_enabled=&#8221;0&#8243; text_font_size_tablet=&#8221;14px&#8221; text_font_size_last_edited=&#8221;off|desktop&#8221; header_font_size_tablet=&#8221;44px&#8221; header_font_size_phone=&#8221;32px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221; sticky_enabled=&#8221;0&#8243;]<h1>De Heus \u2013 Herinrichting Infrastructure Management en sourcingstrategie<\/h1>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.7&#8243; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;22px&#8221; text_line_height=&#8221;1.6em&#8221; header_font=&#8221;||||||||&#8221; background_layout=&#8221;dark&#8221; max_width=&#8221;800px&#8221; custom_margin=&#8221;|||&#8221; custom_padding=&#8221;20px||20px||true&#8221; text_font_size_tablet=&#8221;18px&#8221; text_font_size_phone=&#8221;&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<p>De Heus stond voor de opgave om haar IT-infrastructuur en sourcingmodel fundamenteel te herzien. De organisatie opereert internationaal met een combinatie van Nederlandse en Global IT-activiteiten, waarbij verantwoordelijkheden verdeeld waren over meerdere leveranciers en interne teams.<\/p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.20.0&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221; theme_builder_area=&#8221;post_content&#8221;][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Stats&#8221; _builder_version=&#8221;4.20.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#f7f7fa&#8221; custom_padding=&#8221;30px||30px|||&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;bc6cae60-9fd0-48b3-a032-f2876734c2dd&#8221; text_font=&#8221;||||||||&#8221; text_font_size=&#8221;16px&#8221; text_line_height=&#8221;1.8em&#8221; hover_enabled=&#8221;0&#8243; text_font_size_tablet=&#8221;16px&#8221; text_font_size_phone=&#8221;14px&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221; sticky_enabled=&#8221;0&#8243;]<p>De bestaande situatie werd gekenmerkt door versnippering, overlap in verantwoordelijkheden en verschillen in werkwijze tussen regio\u2019s. Tegelijkertijd vroegen internationale groei, cloud-adoptie en digitalisering om een schaalbaar en eenduidig IT-model.<\/p>\n<p>SourceMinds ondersteunde De Heus bij het vormgeven en realiseren van een toekomstbestendige sourcingstrategie \u00e9n de bijbehorende leveranciersselectie voor infrastructure management.<\/p>\n<p><strong><\/strong><\/p>\n<p><strong>De uitdaging<\/strong><\/p>\n<p>De complexiteit zat niet alleen in technologie, maar vooral in de organisatie:<\/p>\n<ul>\n<li>Verdeling van verantwoordelijkheden tussen NL en Global IT<\/li>\n<li>Meerdere leveranciers met overlappende rollen<\/li>\n<li>Beperkte regie op end-to-end dienstverlening<\/li>\n<li>Verschillen in maturity en governance tussen regio\u2019s<\/li>\n<\/ul>\n<p>De Heus wilde toewerken naar een model waarin zij zelf de regie voert als ICT-orchestrator, met duidelijke kaders voor samenwerking met externe partners.<\/p>\n<p><strong><\/strong><\/p>\n<p><strong>De aanpak<\/strong><\/p>\n<p>SourceMinds begeleidde het traject van strategie tot contractering, met explecitiet dialoog-gedreven aanpak.<\/p>\n<ol>\n<li>Sourcingstrategie en doelmodel<\/li>\n<\/ol>\n<ul>\n<li>Analyse van huidige infrastructuur en leverancierslandschap<\/li>\n<li>Defini\u00ebren van een doelarchitectuur en sourcingrichting<\/li>\n<li>Inrichting van duidelijke service-domeinen met eigenaarschap<\/li>\n<li>Heldere demarcatie tussen regie (De Heus) en delivery (leveranciers)<\/li>\n<\/ul>\n<ol start=\"2\">\n<li>Marktbenadering via Request for Dialogue (RfD)<\/li>\n<\/ol>\n<ul>\n<li>Actief informatie ophalen van de strategie op de markt<\/li>\n<li>Toetsen van keuzes rondom governance, samenwerking en global support<\/li>\n<li>Aanscherpen van scope en uitvraag<\/li>\n<\/ul>\n<ol start=\"3\">\n<li>Dialoogsessies<\/li>\n<\/ol>\n<ul>\n<li>Sessies met geselecteerde leveranciers<\/li>\n<li>Focus op:\n<ul>\n<li>Regievoering en Operational Service Integration<\/li>\n<li>Multi\u2011vendor samenwerking<\/li>\n<li>24\/7 ondersteuning voor internationale organisatie<\/li>\n<\/ul>\n<\/li>\n<li>Leveranciers actief laten meedenken over de beste invulling<\/li>\n<\/ul>\n<ol start=\"4\">\n<li>Selectie en contractering<\/li>\n<\/ol>\n<ul>\n<li>Opstellen en uitzetten van een scherp gedefinieerde RFP<\/li>\n<li>Gestructureerde beoordeling en consensusvorming<\/li>\n<li>Begeleiding van besluitvorming en contractafspraken<\/li>\n<\/ul>\n<p>Tijdens het traject lag de nadruk op onderwerpen zoals regievoering, multi-vendor samenwerking en internationale dienstverlening, essentieel binnen de complexe NL\/Global context.<\/p>\n<p><strong><\/strong><\/p>\n<p><strong>Resultaat<\/strong><\/p>\n<p>Het traject heeft geleid tot een duidelijke en toekomstbestendige inrichting van IT en sourcing:<\/p>\n<ul>\n<li>Heldere sourcingstrategie en regiemodel<\/li>\n<li>Minder versnippering in leveranciers<\/li>\n<li>Duidelijke verantwoordelijkheden per service-domein<\/li>\n<li>Versterkte regiepositie van De Heus<\/li>\n<li>Betere aansluiting op internationale organisatie en groei<\/li>\n<\/ul>\n<p><strong><\/strong><\/p>\n<p><strong>De rol van SourceMinds<\/strong><\/p>\n<p>SourceMinds trad op als onafhankelijk adviseur en regisseur, waarbij strategie en uitvoering hand in hand gingen. Door het combineren van inhoudelijke infrastructuurkennis met sourcingexpertise hielpen wij De Heus om grip te krijgen op zowel richting als realisatie.<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#daefff&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_module=&#8221;1022&#8243; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.20.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.20.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; text_text_color=&#8221;#213a4f&#8221; text_font_size=&#8221;15px&#8221; link_text_color=&#8221;#666666&#8243; header_2_text_color=&#8221;#213a4f&#8221; max_width=&#8221;600px&#8221; custom_margin=&#8221;||||false|false&#8221; header_font_size_tablet=&#8221;55px&#8221; header_font_size_last_edited=&#8221;off|desktop&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<h2>Neem contact op<\/h2>\n<p>Heb je vragen? Laat het ons weten.[\/et_pb_text][et_pb_blurb title=&#8221;Noordeindseweg 88, 2651CX Berkel en Rodenrijs&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#xe081;||divi||400&#8243; icon_color=&#8221;#213a4f&#8221; icon_placement=&#8221;left&#8221; image_icon_width=&#8221;20px&#8221; content_max_width=&#8221;1100px&#8221; _builder_version=&#8221;4.27.4&#8243; header_font=&#8221;Montserrat|500|||||||&#8221; header_text_color=&#8221;#213a4f&#8221; header_font_size=&#8221;16px&#8221; header_line_height=&#8221;1.5em&#8221; body_font=&#8221;||||||||&#8221; body_font_size=&#8221;16px&#8221; body_line_height=&#8221;2em&#8221; background_layout=&#8221;dark&#8221; custom_margin=&#8221;||20px|&#8221; custom_margin_tablet=&#8221;|||&#8221; custom_margin_phone=&#8221;|||0px&#8221; custom_margin_last_edited=&#8221;off|desktop&#8221; animation=&#8221;off&#8221; icon_font_size=&#8221;20px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][\/et_pb_blurb][et_pb_blurb title=&#8221;joep@sourceminds.nl&#8221; 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