{"id":1898,"date":"2025-02-10T15:29:06","date_gmt":"2025-02-10T14:29:06","guid":{"rendered":"https:\/\/sourceminds.nl\/?page_id=1898"},"modified":"2026-07-15T15:22:48","modified_gmt":"2026-07-15T13:22:48","slug":"pink-elephant-itsm-verbetering","status":"publish","type":"page","link":"https:\/\/sourceminds.nl\/en\/cases\/pink-elephant-itsm-verbetering\/","title":{"rendered":"Case Pink Elephant \u2013 ITSM-verbetering"},"content":{"rendered":"\n[et_pb_section fb_built=”1″ admin_label=”Hero” _builder_version=”4.23.4″ use_background_color_gradient=”on” background_color_gradient_stops=”rgba(12,119,180,0.16) 0%|rgba(6,48,75,0.69) 97%” background_color_gradient_overlays_image=”on” background_color_gradient_start=”rgba(40,40,40,0.79)” background_color_gradient_end=”rgba(40,40,40,0.86)” background_image=”https:\/\/sourceminds.nl\/wp-content\/uploads\/2025\/02\/Pink1.jpg” custom_margin=”||||false” custom_padding=”5vw||5vw||true|false” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on” da_disable_devices=”off|off|off”][et_pb_row column_structure=”2_3,1_3″ _builder_version=”4.20.0″ global_colors_info=”{}”][et_pb_column type=”2_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.20.0″ text_font=”||||||||” header_font=”|700|||||||” header_font_size=”64px” header_line_height=”1.1em” background_layout=”dark” max_width=”800px” custom_margin=”||0px|” custom_padding=”||||false|false” text_font_size_tablet=”14px” text_font_size_last_edited=”off|desktop” header_font_size_tablet=”44px” header_font_size_phone=”32px” header_font_size_last_edited=”on|phone” global_colors_info=”{}”]

Pink Elephant – ITSM-verbetering<\/h1>[\/et_pb_text][et_pb_text _builder_version=”4.20.0″ text_font=”||||||||” text_font_size=”22px” text_line_height=”1.6em” header_font=”||||||||” background_layout=”dark” max_width=”800px” custom_margin=”|||” custom_padding=”20px||20px||true” text_font_size_tablet=”18px” text_font_size_phone=”” text_font_size_last_edited=”on|phone” global_colors_info=”{}”]

 <\/p>\n

<\/div>[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.20.0″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Stats” _builder_version=”4.20.0″ _module_preset=”default” background_color=”#f7f7fa” custom_padding=”30px||30px|||” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on” da_disable_devices=”off|off|off”][et_pb_row _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”bc6cae60-9fd0-48b3-a032-f2876734c2dd” text_font=”||||||||” text_font_size=”16px” text_line_height=”1.8em” text_font_size_tablet=”16px” text_font_size_phone=”14px” text_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]

Pink Elephant streeft ernaar haar dienstverlening continu te verbeteren en IT persoonlijker te maken. Door de IT Service Management-processen te beoordelen, krijgt Pink Elephant een duidelijk beeld van waar het succes kan worden verbeterd.<\/p>\n

Na de ITIL-beoordeling van eerder dit jaar hebben we een actieplan ontwikkeld om de serviceprestaties te verbeteren.<\/p>\n

Om meer context te bieden: de ITIL-beoordeling identificeerde verschillende verbeterpunten binnen de service management-processen, waaronder de snelheid waarmee incidenten worden opgelost, klanttevredenheidsscores en de algehele service-effici\u00ebntie. Het actieplan is ontwikkeld om deze specifieke problemen aan te pakken door processen te stroomlijnen, redundanties te verminderen en betere communicatie en samenwerking tussen teams te bevorderen.<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” background_color=”#daefff” global_module=”1022″ saved_tabs=”all” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on” da_disable_devices=”off|off|off”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ text_text_color=”#213a4f” text_font_size=”15px” link_text_color=”#666666″ header_2_text_color=”#213a4f” max_width=”600px” custom_margin=”||||false|false” header_font_size_tablet=”55px” header_font_size_last_edited=”off|desktop” locked=”off” global_colors_info=”{}”]

Neem contact op<\/h2>\n

Heb je vragen? 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Pink Elephant – ITSM-verbetering  Pink Elephant streeft ernaar haar dienstverlening continu te verbeteren en IT persoonlijker te maken. Door de IT Service Management-processen te beoordelen, krijgt Pink Elephant een duidelijk beeld van waar het succes kan worden verbeterd. Na de ITIL-beoordeling van eerder dit jaar hebben we een actieplan ontwikkeld om de serviceprestaties te verbeteren. […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":335,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"class_list":["post-1898","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t